UNTOLDthe festival that occupies 3rd place in the ranking of the biggest festivals in the worldis preparing to write the story of thethe 9th chapter in period August 8-11. organizers UNTOLD
presents important details regarding access to the event, the payment system and advises fans to choose the options of Check-in and Top-up online
to benefit from faster access to the magical universe of the festival.
The organizers emphasize that only registered fans in the form of Check-in (online or at the location) can receive the festival bracelet, based on a subscription or day ticketwith a valid barcode and o ID card.
Those who have bought several subscriptions or tickets can do so Check-in and for friends. If the owner of a subscription or ticket wants to transfer it to another person, he must select the option of Transfer Ticket FROM his Check-in account and fill in the data of the person who will receive the ticket.
After successfully achieving a Online check-infans can create their own Festival wallet. Thus, each participant can deposit money in advance for the festival, by selecting the service of top up, which will be available by Friday, August 2, 2024. The loaded amount will be transferred and activated on the festival bracelet at any point of Credit Points from the festival. This charging method will also be available during the festival and can be accessed directly from the phone from APPLICATION UNTOLD.
The procedure of Online check-in can be performed before the festival opens, fans who choose to do it on-site will pay a fee of 25 eurosand payment can be made exclusively by card at dedicated payment points.
The organizers make available to the participants storage rooms located outside the festival, right next to the access point. Fans can rent one locker
for all four festival days for 200 lei or for one day, instead of 50 lei.
Young people under 18 years of age they must have with them, in addition to the subscription or ticket, the identity document and the document attesting the parents’ consent, downloadable from the link: bit.ly/untold-parental-consent.
Minors under 14 years of age must be accompanied by a parent and to own a valid ticket. Access to the festival for minors under 14 years is only allowed if they are accompanied by a parent/guardian. Children under 7 have free entry to the festival.
Pre-festival wristband pickup program
The organizers have prepared a pre-festival program for picking up bracelets. Fans with subscriptions General Access or VIP and Online check-in
they can pick up their wristbands in advance at:
PLOOM Island (AFI Cotroceni, Bucharest): 02 – 05 August, between 14:00 – 22:00
PLOOM (Promenada Mall Bucharest): 02 – 05 August, between 14:00 – 22:00
PLOOM (Iulius Mall Cluj-Napoca): 02 – 06 August, between 14:00 – 22:00 (only for those over 18 years and for season ticket holders General Access & VIP with Online check-in).
This festival wristband pickup point is only available to people of over 18 years, who hold subscriptions General Accesswith Online check-in.
Iulius Mall (Atrium, Cluj-Napoca): 03 – 06 August, between 14:00 – 22:00
(subscriptions only General Access & VIP with Online check-in). This festival wristband pickup point is also available for minors
with subscriptions General Accesswith Online check-in. From 14 years and upthey need parental consentand those below 14 years they need parental consent and must be accompanied by a parent/guardian.
To pick up pre-festival wristbands from these points, fans will pay a fee of 25 RON/bracelet. Payment can be made exclusively with the card at dedicated payment points.
“Simion Bărnutiu” Central Park: August 6-7, between 4:00 p.m. – 10:00 p.m., for season ticket holders General Access, VIP and DAY 1 tickets, with
Online check-in.
“Simion Bărnutiu” Central Park: August 8-11, in the time frame
16:00 – 04:00, for fans who own General Access, VIP or one-day tickets, related to each day of the festival.
Minors of age
over 14 years they need parental consent, and those with age under 14 years they need parental consent and to be accompanied by a parent/guardian.
Payment system from UNTOLD is provided with support Transilvania Bank and is integrated with the access system to provide more security for participants. Visa is the official card of the festival, and its users receive various benefits during the 4 days and 4 nights of fun.
The festival bracelet is made of recycled plastic (RPET). The organizers have prepared fish 100,000 bracelets of access with the integrated payment system. In the perimeter of the festival there will be over 35 wristband charging points. To avoid congestion, the option of Top-up online.
Those who have deposited money on their bracelet and wish to recover the unspent amounts can do so at any of the points Credit Points during the entire period of the festival or at the point outside the festival, until the date of August 12, 2024, until 5:00 p.m.
Participants who used the option Top-up online can request a refund of unspent amounts through the option Refund Onlineby completing the refund form available in the festival account until on August 16, 2024, at 11:59 p.m.
Access to the festival is not allowed with: prohibited substances, alcohol, bottles (including perfume or deodorant bottles), bottles, umbrellas, flammable cosmetics, backpacks or purses larger than 29 cm X 21 cm X 12 cm, cans, fireworks, lasers, sprays, knives, weapons, blunt objects, banners supported by sticks, chairs, chains, pyrotechnics, food or drink, animals, professional cameras or video camerasinclusive
DSLRs with detachable lensesanything objects that can injure other participants.
All fans are advised to consult the list of prohibited items and not to have such items on them during the festival. The full list of prohibited items can be consulted on the festival’s official website https://untold.com.
Is allowed access to medication accompanied by prescription, insulin, medical drops, asthma inhaler sprayonly if the owners present a medical Letter or one equivalent document and in the maximum recommended daily amount.
As a result of the very strict rules regarding prohibited items, the people responsible for security and monitoring of the festival will thoroughly check each participant, and any prohibited items discovered during the check will be detained at the gate, without the organizer taking responsibility for them.
The magical gates of the universe UNTOLD they open Thursday, August 8, 2024, at 16.00. In all 4 days and 4 nights of fun, access to the festival it is done between classes: 16.00 – 05.00.
