A Romanian was asked by Wizz Air if he agrees to embark on another flight, over a week, in exchange for compensation. How legal is such a practice, what is the compensation and what you need to know about this option.
Wizz Air is one of the most popular low cost companies operating in us. Photo: Pixabay
An interesting discussion was open to a group of traders on Facebook: What do we do when the airline proposes to embark on another flight in exchange for a compensation?
“Today when I made an check-in for flight Wizzair To Malaga tomorrow I appeared to me a message if I was willing to pass me on the list of volunteers who may be embarking on another flight, more “later” (but the next one is over a week) for a compensation … I checked “no” and I was issued the boarding permit with everything (I did not buy the place before …). Are there any chance of being among the misfortunes who will not fly? ”Olivia asked in the “holiday do it yourself” group.
Several members of the group came to meet the traveler with different tips. One of these was to get to the airport as soon as possible, because if more places were sold than available, the principle “first came to be served”.
“You still have room? That seems to be good. I happened to do so, but I received a bar code without a bar code and that I wrote: This is not a boarding pass, and to go to the Wizz couch at the airport … I do not tell you what stress I stayed until I got there … I advise you to go for a minimum of 2 hours before going to the air. Overbooking goes on the principle first served.Maria advised.
Another user of the group explained how he can figure out if there are still free places on the plane: “You can buy tickets until about two hours before leaving. If there are still vacancies on the plane, it is clear that it is not overbooked.” This statement was contradicted by another commentator, who explained why companies do overbooking: “I assure you that any flight can be overbooked precisely because this is allowed (sure of companies that play dirty – Wizz It’s one of the famous for this). I sell a last minute ticket with 500 and get rid of someone with 200 to say. I think any Veros businessman would do the same (I hope I hear me Big Boss József Váradi – the one who went bankrupt and Malev – I wish him all the best).
Why buy your place on the plane?
Andreea asked for clarification: “If I always select random places because no, it costs something to buy where you want, is it as if I didn’t buy the ticket?”
“Yes. Practically you buy only the right to fly, not the place on the plane. When you do not buy them, they only guarantee you will fly, or with that plane, or you will leave with the next flight. When you buy place they guarantee that you will leave with that plane for which you pay the ticket.”answered a user.
“As long as you have a place ticket you do not have to do problems. At the last 4 flights I had and selected and I received a ticket with a place. I had absolutely no problem with any of the 4 flights”, Another user of the group explained.
“If you have allocated place there will be no problems”, Explained Claudia.
“I happened with a flight from Luton to Romania. When I boarded the plane, there were even places left on the plane, he had scared me the message but I think I send randomly to a number of passengers.”Mihaela intervened.
“In the future you can recover checkin later and it does not appear to you. It is random the setting, especially if the flight is overbooked. When you do not appear with 0 instead of number and you are allocated after all the passengers at the gate. Success”, Ionuț intervened.
“All companies practice overbooking”
Some commentators criticize the one who claimed the situation for choosing a company that practices overbooking: “And yet, continue to choose Wizzair …”
“All companies, including lines, practice overbooking“, Raluca said.
“Last year when I wanted to fly to Spain it could only be with Wizz, so for some it is not a choice, it is a” I have no choice “ – Maria replied.
“And Lufthansa practice overbooking, do not get wrong ideas .. all do. I happened to Turkish, but the good part was that they moved to the Business Class without extra costs.“, Says Daniel. He believes that in the case of serious companies the risk of having the canceled flight is lower.
600 euros compensation
Wizz Air, as well as other airlines, does not violate the general aviation rules when selling more tickets than places on a flight, shows the TROUBLEFlight.com website, which helps customers with canceled or delayed flights to be compensated.
“If you are denied boarding due to overbooking, you can request a maximum of 600 euros per passenger, depending on the distance of the flight.the quoted source shows.
Airlines provide compensation to passengers who agree to embark on another flight for several reasons, in accordance with European law and their policies. Here are some common situations in which this type of compensation is applied:
1. Canceled or rescheduled flights; When the company cancels or reprogramming a flight, passengers are entitled to various options, including: accepting an alternative flight offered by the company, requesting an integral repayment, obtaining loans for future travel.
If the passenger accepts an alternative flight, the company can provide financial compensations, depending on the distance of the flight and the additional delays to the initial program.
2. Overbooking (over -contract)
In cases of overbooking, when more tickets are sold than available places, passengers that cannot be boarded can receive financial compensations. They can reach up to 600 euros, depending on the distance of the flight and the additional delays.
3. Disturbed flights
If a flight is diverted due to unforeseen circumstances, the company will take the necessary measures to ensure alternative transport of passengers. In such cases, the company can provide financial compensations or other forms of assistance, according to European regulations.
The recommendations for passengers are: keep all the relevant documents and receipts; Check the options available in the account or communications received from the company; Contact Company Support Service for further clarification.
