The manager of the Floreasca Emergency Hospital in the Capital, Andrei Bogdan Zidaru, reacted to the open letter addressed by the sister of a patient with serious burns, infected in the health unit. He was declared “deeply grieved and disturbed” by the related ones.
Lavinia Vlad was infected with Candida Auris during the hospitalization in Floreasca: Facebook
He responded, on Facebook, Alina Alexandru, the woman who accuses her sister, Lavinia Vlad, with burns on 70% of the body surface, was infected with a bacterium and a fungus in Floreasca Hospital.
The woman spoke about how her sister was treated in an environment she calls “inadequate and dangerous”, being exposed to multi-resistant bacteria and Candida Auris, an extremely contagious fungus and a high mortality rate.
Bogdan Zidaru pre -emphasized that a “Already initiated a detailed analysis, with the goal of understanding exactly what happened, who was involved and what procedures were not respected”.
“I read your testimony carefully about the experience at the Emergency Clinical Hospital, in which you describe the lack of time response, the difficulties in communicating with the medical team and the lack of support at a critical moment for your sister. I feel deeply grieved and disturbed reading the related ones. Behind each word feels a real suffering, and as manager of this institution, but also as a man, I cannot remain indifferent. I am honestly sorry that instead of receiving support and confidence, you have experienced insecurity, frustration and revolt”, Says Floreasca Hospital manager.
The internal investigation of the hospital is conducted by the manager himself.
“When such situations appear, they reach directly one of our fundamental needs as an institution: the need to provide competent and human care, in a safe framework. When patients or caregivers feel abandoned, we have a duty to listen, understand in depth and act. We have already initiated a detailed analysis, with the goal of understanding exactly what happened, who was involved and what procedures were not respected. This internal investigation is not a mere administrative approach, but a process that they lead personally, with seriousness and responsibility“He added.
The promise of the manager from the Floreasca Emergency Hospital
The hospital manager promised the woman that she would send her conclusions and measures taken.
“We want to learn from each real case, not only to sanction any mistakes, but to systemically transform things that do not work. As soon as the investigation is completed, I will transmit the conclusions and measures taken in a transparent way. This is a firm and personal promise ”said Bogdan Zidaru.
“At the same time, please, if you feel that you can, directly send me any other relevant details – I know that this request can open a wound again, but I assure you that behind it is the sincere desire to rebuild and repair what can be repaired. Thank you for choosing to speak openly. I assure you that we do not treat your words superficially and that every day in this hospital is dedicated to the effort to put the patient – and his family – in the center of everything we do”, Bogdan Zidaru sends the sister of Lavinia, the patient infected to Floreasca Hospital and was transferred to a health unit from abroad.
The College of Physicians will hear 63 doctors from the Floreasca Emergency Hospital that took care of the case of Lavinia, the patient with serious burns recently transferred to Belgium, announced the head of the institution, Cătălina Poiană.
Meanwhile, Alina Alexandru has provided new details about her health.
“Lavinia has been detubated and now she was awakened. Unfortunately, her condition is one after a period when she was in this induced coma – she speaks with difficulty and is extremely lucky. If she will not make the new antibiotic effect, the doctors are quite skeptical about the possibility of her body,” said Lavinia’s sister.
