Artificial intelligence generates massive changes in the labor market, causing both concern and opportunities. While some jobs disappear, others are redefined, and companies begin to adapt their strategies.
Artificial intelligence generates massive changes in the work market: Archive
Occado, a British retailer of online food, has significantly reduced order processing time due to progress in the field of artificial intelligence (IA) and robotics. If in 2012 it took 25 minutes of human work to prepare an order of 50 articles, today the duration has dropped to only 10 minutes, reports the Financial Times.
“We managed to process the commands at a faster pace ”said the executive director of Tim Steiner at a recent conference. But this efficiency comes at a cost: the company needs 500 employees less this year, after it has already announced that 2,300 jobs are in danger.
Between fear and progress
The Occado decision reflects the widespread fears about artificial intelligence: it can bring productivity and profit, but it can also replace the workforce.
“Companies go from the question “What is our strategy in terms of artificial intelligence?” At the experimentation … the implementation of the generative in processes“, Explained Karin Kimbrough, chief economist at LinkedIn.”He begins to change the landscape of work. ”
Peter Cheese, executive director of the Institute accredited for Personal and Development in the UK, believes that “This last generation of andArtificial Nteligence could change every jobOh. I don’t think it’s an exaggeration. “
Not all roles disappear, many turn
For some companies, IA does not mean dismissals, but the redefinition of employees’ tasks. “It is primarily about changing roles, not their elimination“, Said Peter Brown, a global workforce expert at PWC.”People will focus on activities with a higher value added. ”
However, some sectors are more vulnerable. Mike Clancy, Secretary General of the Prospect’s Trade Union, pointed out that trades such as air traffic or infrastructure control must keep the human component for resilience. Instead, “Email jobs”, such as those of lawyers or customer relations agents will suffer “Spectacular short -term changes”.
Companies such as IBM or Klarna have already begun to replace hundreds of employees with agents, especially in human resources and customer relations. At the same time, Tech giants such as Google and Meta use for reorganizations in engineering, recruitment and marketing.
The data show that the salaries also influence the salaries: according to a PWC report, in 2024, the skills in the AI skills were paid 56% more than those without such skills – an increase from 25% in the previous year.
The unprepared ones risk staying behind
However, adaptation is not easy for all. PWC warns that the rate of change of skills required by employers is 66% faster in the most exposed areas than in the least exposed. This especially affects the workers in the middle of the career or those who do not work in large companies.
“The employees who saw their responsibilities absorbed by the new technologies were oriented towards the skills that generative cannot fulfill ”Kimbrough said. “These individuals were disturbed, rather than relocated. ”
Claudia Harris, the executive director of the Training Makers platform, observes a split between the companies that invest in Ia and those who do not.
“The demarcation lines are not traditional. It is not about innovative industries versus conservative, but about organizational cultures capable of adopting this huge and decisive change ”, she explained.
What follows?
Companies are trying to decide if it will be used to amplify the performance of existing employees or to reduce the staff. Meagen Burnett, CFO at Schroders, holds the first variant: “We do not see a short -term revolution and a mass replacement of the roles, but we anticipate an evolution in the next five to ten years. ”
However, the billionaire Dario Amodei, the CEO of Anthropic company, warns: “It begins to become better than people in almost all intellectual tasks. We will have, as a society, to face this problem.”
