The European Day of the Single Emergency Number 112 is marked annually on 11 February, and is seen as a moment dedicated to raising awareness of the importance of the responsible use of this essential service for the safety of citizens.
In Romania, the Single National Emergency Call System (SNUAU) 112 was put into operation at the national level in 2005.
The number 112 is the emergency number available free of charge, 24/7, both by fixed telephone lines and by mobile phones, in the following countries: all EU member states, Albania, Georgia, Republic of Moldova, Iceland, North Macedonia, Montenegro, Liechtenstein, Norway, Serbia, Switzerland, Turkey, Great Britain, mentions www.eena.org.
The authorities draw attention to the fact that unjustified calling 112 can have serious consequences. While an operator handles a non-emergency call, a person in real danger may be left without the necessary help and the intervention of emergency crews may be delayed.
Abusive calling or false alerting of specialized intervention agencies endangers the work of the crews and can endanger lives or material assets.
According to the legislation in force, false alerting is sanctioned with a fine between 2,000 and 4,000 lei or with the performance of 200-400 hours of community service.
Also, the abusive calling of the unique emergency number can be sanctioned with a fine between 1,000 and 2,000 lei or with up to 200 hours of community service, according to IPJ Galati.
The Special Telecommunications Service (STS) presented on Tuesday, February 10, a new system for locating callers at number 112, as well as an option for people with hearing impairments to request emergency services. More details can be found here.
The Special Telecommunications Service (STS) reported on Saturday, February 7, that in 2025 the fewest unjustified calls were recorded since the launch of the 112 number in Romania, i.e. 22 years ago. According to STS, last year, only 36.16% of the total calls (8.8 million) were unjustified.
