A TAROM plane was temporarily detained on the ground, in Amsterdam, by a company specialized in the recovery of compensations, due to the non-payment of compensations, Boarding Pass reports.
Avion Tarom PHOTO: Archive
The site specialized in aviation news Boardinga Pass reported on Wednesday that on October 25 a Tarom Amsterdam – Bucharest flight took off one and a half hours late after a Dutch company specialized in recovering compensation for passengers affected by cancellations and delays detained almost 8,000 deliters of fuel intended for fueling the plane, the reason being the state company’s refusal to pay compensations confirmed by the courts.
“After years of requests, the company had no other solution than to resort to seizing 7,841 liters of fuel from a Tarom plane, to ensure the compensation owed to the affected passengers”the Dutch company sent, writes boardingpass.ro.
The company explained that it had tried before to obtain the payment of compensations, but to no avail.
“Regarding the situation arising in relation to the TAROM RO362 Amsterdam – Bucharest flight from October 25, 2024, we would like to mention that the seizure measure imposed on the aircraft’s fuel by a company specialized in compensation recovery was carried out without prior notification and without a direct contact with TAROM representatives, neither at the headquarters nor at the company’s representative office in Brussels. TAROM believes that the incident could have been avoided if it had been contacted for clarification before resorting to such an action”. the company said.
The remaining amount was transferred and the flight to Bucharest was made, but there were also amounts already paid that were included in the seizure imposed at the Dutch airport, Tarom claims, which specified that it aims to clarify the details regarding these payments already made and the recovery of the amounts that were doubled by the action of the Dutch company.
Also, TAROM states that it made to this company specialized in compensation recovery payments related to compensation requests for compensation claims registered before the pandemic, based on the notifications received previously, and also other payments were already being made.
“We assure our passengers and partners that TAROM continues to treat these requests seriously and will remain so dedicated to solving all situations in a fair and transparent way”indicates Tarom.
