On the Feedback Hub and forums (comments section), several people have reported experiencing BSOD (blue screen of death) and GSOD (green screen of death).
Laptop with Windows 11. PHOTO Shutterstock
KB5043145 is not a mandatory release, so it shouldn’t start downloading by itself, but some people have claimed that it started installing automatically. Either way, it causes a lot of problems. First, Windows 11 KB5043145 could cause a blue screen of death (BSOD) and a green screen of death (GSOD), writes windowslatest.com.
After installing the update, some of you may get stuck in a boot loop or fail to boot at all. When this happens, your device will automatically enter recovery (advanced boot screen) to repair or roll back to update.
This issue specifically affects the Asus TUF A15 (2022) and ROG Strix G17 (2024) laptops, but I don’t think it’s limited to those two specific models, and neither does Microsoft.
Microsoft support staff told Windows Latest that they are aware of reports of some devices becoming responsive with BSODs and GSODs. Microsoft won’t tell us who is affected, but if you are, your device will automatically boot to the “Automatic repair” after hitting BSOD/GSOD a few times.
You may also be asked to enter your BitLocker recovery password.
“Microsoft is investigating the reports,” the company told me. “We are looking for feedback from users. Affected customers are advised to use the Feedback Hub to file a report and provide more details.”
But are these specific Asus models only? We don’t know, but most of the reports in our comments section and Feedback Hub come from the Asus community only.
“The latest update KB5043145 froze my computer on boot on my laptop, I had to go into BIOS and go to boot options where Windows automatically decided to run an automatic repair and then cancel the update. I’m not sure how to go about it so I’ve stopped updates for 1 week. Microsoft fails to deliver a stable and functional OS, so I think I’ll switch back to Fedora.” noted one frustrated Windows user in a Feedback Hub, warning that they might switch to Linux.
“After installing KB5043145 and rebooting, my laptop sits at the laptop manufacturer logo screen with a spinning circle forever (forever = 20 minutes). I had to press “power” (5 sec,) and W11 starts its recovery. It succeeds, but the update is not installed. My W11 is up to date with all the latest updates (23H2, 22631.4169) and drivers”, another user noted.
This critical bug affects Windows 11 version 23H2, Windows 11 version 22H2.
Mouse and keyboard ports no longer work after September update
Windows 11 users have told me that they can’t use their mouse and keyboard after updating to KB5043145. The update does not break your mouse or keyboard, but rather affects the USB ports.
This bug has been reported by several Windows Latest readers, and Microsoft has confirmed that it is looking into the reports.
People with Intel NUC models, especially those using the N6005 and N5105, have reported that their USB ports stop working immediately after upgrading to Windows 11. However, the problem is not limited to Intel hardware. Some Asus TUF and ROG laptops are experiencing similar issues where the USB ports stop working.
“Windows 11 September 23H2 update KB5043145 caused me the following problem. When I rebooted after the update, the keyboard and mouse didn’t work. I replaced them with another keyboard and mouse, which also didn’t work. I was able to uninstall the update from the recovery screen but it wasn’t easy to get to because F8 wasn’t working because the keyboard wasn’t working. Fortunately I found that disconnecting the power supply and then entering and exiting the BIOS first gave me the ability to press F8 and then I was able to access the recovery screen.” one user mentioned.
If you are affected, you will need to manually remove the update and restart your PC. This is the only solution that works.
Other problems
The list of issues in Windows 11 KB5043145 does not end at WSL failure. Many people have reported other errors. After updating to Windows 11, some people faced the disappearance of WiFi from the system settings.
“After the update, my Lenovo laptop completely loses the option to connect to WiFi, or the WiFi option is no longer available in settings,” one of the users told me.
A less serious but still reported problem is that some users have seen their right-click context menus revert to the Windows 10 style.
“My context menu is back to Windows 10 style and I hate it. How do I get the context menu back in Windows 11?” asked one of our users.
Another significant issue is the failure of the update to install properly, with users seeing error codes like 0x800f0845 or 0x80246019.
How to manually uninstall the update
As mentioned, you should automatically boot into recovery mode, but if you fail to boot, restart your device and press F11 repeatedly during boot.
Select “Problem solving” from the options.
In the Troubleshoot menu, select “Advanced options”.
In Advanced Options, select “Uninstall updates”.
Choose “Uninstall latest quality update” (this should be update KB5043145).
Restart.
Or you can also use Command Prompt:
When in the recovery menu, click on “Command Prompt” under Troubleshoot.
Type the following command to uninstall it:
wusa /uninstall /kb:5043145
Once done, reboot your device and everything should work again.
